Order tracking
Follow every move.
See the latest delivery status and find the tracking link for your LEXI order.
Signed-in customers can view every order and its latest fulfillment details in one place.
LEXI account
Track from your account
Sign in with the email used at checkout to see order history, shipment status, tracking details, and available self-service options.
Open my accountGuest checkout
Use your secure order link
If you checked out as a guest, use the secure order-status link sent in your order or shipping confirmation email.
Search your inbox for your LEXI order confirmation or shipping confirmation. Contact us if the email cannot be located.
Support
Returns & refunds
Sign in with the email used at checkout, choose your order, and request a return for eligible items. Our team reviews each request before arranging the next steps.
For a damaged item, a cancellation, or a refund without a return, contact our team with your order number. Please wait for return instructions before sending anything back.