Order confirmed
You will receive an order confirmation after checkout. Review the delivery address and contact us quickly if anything needs changing.
Free shipping on orders of $60 or more
Shipping & returns
From our door to yours.
Clear delivery expectations and a straightforward return process.
Your order, step by step.
We keep you informed from checkout through delivery. Timelines below are estimates and may vary by destination or carrier.
Prepared & shipped
Most orders are prepared within 1–2 business days. A tracking link is sent when the carrier receives your parcel.
Delivered
Follow tracking for the latest delivery estimate. Contact us if the parcel is marked delivered but cannot be located.
Delivery
Shipping policy
Available methods, timing, and final charges are shown at checkout based on the delivery destination.
- Free standard shipping on qualifying orders of $60 or more.
- Tracking can take up to 24 hours to update after dispatch.
- Carrier delays and customs processing are outside estimated transit times.
Peace of mind
Return policy
Return requests for eligible unused products can be submitted within 30 days of delivery.
- Items must be unused, clean, and in their original packaging.
- Original shipping charges are not refundable unless the item is faulty.
- Contact support before sending a return so we can provide instructions.
Need help with an order?
Share your order number and a short description so we can help quickly.
Contact supportSupport
Returns & refunds
Sign in with the email used at checkout, choose your order, and request a return for eligible items. Our team reviews each request before arranging the next steps.
For a damaged item, a cancellation, or a refund without a return, contact our team with your order number. Please wait for return instructions before sending anything back.